Privacy Policy

Last updated: March 10, 2026

This Privacy Policy explains how Start AI Cincy ("we," "us," and "our") collects, uses, and protects personal information when you visit http://localhost:3000, book a call, submit a form, or engage our AI consulting and training services.

Information We Collect

• Contact details you submit, such as name, email address, phone number, and AI familiarity responses.
• Lead source and campaign context, including UTM parameters and page interaction data.
• Booking details from Calendly, such as event status, appointment time, and invitee metadata.
• Billing and subscription metadata from Stripe (we do not store full card numbers on our servers).
• Technical and analytics data, such as page views, browser/device details, and conversion events for performance measurement.
• Communications data when you email us or respond to service messages (including automated notifications).

How We Use Information

• Respond to inquiries and provide requested consulting, training, or follow-up information.
• Schedule and manage strategy calls, onboarding steps, and service delivery.
• Process payments, subscription requests, and service billing workflows.
• Improve website performance, ad relevance, and conversion outcomes.
• Maintain operational security, prevent abuse, and troubleshoot technical issues.
• Comply with legal, accounting, or regulatory obligations.

Tracking, Analytics, and Advertising

We use analytics and advertising tools, which may use cookies or similar technologies, to understand site usage and measure campaign performance. This includes Google Analytics and Google Ads conversion tracking. You can adjust browser settings to limit cookies, though some features may not function as intended.

Service Providers

We share data only with trusted providers needed to operate our services, including:

• Vercel (hosting and deployment)
• Supabase (database and authentication)
• Calendly (appointment scheduling)
• Stripe (billing and subscription processing)
• MailerSend and email routing tools (transactional communications)
• Google services (analytics and advertising measurement)

We do not sell personal information.

Data Retention

We retain information for as long as necessary to provide services, maintain records, resolve disputes, and meet legal or tax requirements. Retention periods vary by data type and business need.

Your Choices and Rights

Subject to applicable law, you may request to:

• Access or receive a copy of your personal information
• Correct inaccurate information
• Delete certain information
• Object to or limit certain processing activities

To make a request, contact us using the details below.

Security

We use reasonable administrative and technical safeguards to protect personal information. No online system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact

Email: MarkVincentPhillips@gmail.com
Phone: (513) 279-8463
Address: 301 Constance Pl. Harrison, OH 45030